EMERGENCY EMAIL INSTRUCTIONS

Email - SMTP authentication


A temporary problem caused by spammers has led to the need for SMTP authentication to send outgoing mail through your domain mail. Until the problem is resolved you will need to provide a password to send mail.

Please follow the instructions specifically for whichever email client you are using:

*Outlook and Outlook Express*
To configure authenticated SMTP in Outlook Express: 1. From the Tools menu, select "Accounts.../Services" 2. Highlight your Mail account (it may be called mail.domain.com). 3. Click the "Properties" button on the right side. 4. Choose the "Servers" tab. 5. Check the box next to "My server requires authentication." 6. Click the "Apply" button. 7. Click the "OK" button.

*Netscape Messenger*
To configure authenticated SMTP in Netscape Messenger: 1. From the Edit menu, select "Preferences..." 2. Click the plus (+) icon next to "Mail & Newsgroups." 3. Choose "Mail Servers." 4. In the "Outgoing mail server user name" field enter Username 5. Click the OK button.

*Eudora*
To configure authenticated SMTP in Eudora: 1. From the Tools menu, Select "Options..." 2. Click on the the "Sending Mail" icon. 3. Check the box next to "Allow authentication." 4. Click the OK button. *Microsoft Entourage * To configure authenticated SMTP in Entourage: 1. From the Tools menu, select "Accounts." 2. Double-click your Mail account (it may be called mail.domain.com). 3. Click on the "Click here for advanced sending options" button. 4. Check the box next to "SMTP server requires authentication." 5. Select the radio button next to "Use same settings as incoming mail server." 6. Click the OK button Above are the instructions to give your users that will explain how to set their mail client for SMTP authenication.

Please contact us to configure SMTP Authentication with Outlook Express on a Mac or if you are unable to accomplish this task at 630.954.2331 or 877.730.2668.

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